An exciting project that began in 2019.

Vincent ARNAL, Head of the IT Department at LALUX Assurances shares his customer experience with NSI Luxembourg when they implemented the IBM Business Automation Workflow solution, an exciting project that kicked off in 2019 and finished mid-2020.

---

The challenges

Devise automatic distribution of in-coming flows towards the back-offices – our goal is zero printing.

Mastermind exchanges between the new tools (and the remaining paper documents) and the different management tools from the three companies.

---

The results

After the ‘Compensation’ department, we rolled it out in ‘Sales’ and then extended it to all the groups’ companies.

---

Solutions

•  IBM Business Automation Workflow

---

Technologie(s)

• IBM

---