Listening and Understanding

At NSI, we facilitate each employee’s development and encourage continuous learning. NSI is hard-wired with 6 core values, defined during workshops with employees who were able to express what this represents for them.

Fabrice Colignon

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ERP Business Consultant


“ Listening means earning others’ trust. “

Philippe Mélisen

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Technical Architect


“ It’s also essential to know all about our customers’ business, their vocabulary and how each firm works. Of course you have to listen but you also have to take the time to understand our customers’ business. That’s one of NSI’s hallmarks. “

Simon Lambert

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System Engineer

“ For technical support, customers are not major or minor, just people who call us up because they have a problem. We listen to and understand them all in the same way. “

Véronique Doutrewe

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Recruitment Officer


“ In terms of recruitment, listening and understanding are big issues. This might involve expressing internal needs or interviews. We should understand our candidates’ personality, their experience to see if they share our values. “