A custom-built solution for the world of insurance

Marc Bouillon, Chief Information Officer,

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Sector : Insurance

Marc Bouillon, CIO at Fédérale Assurances shares his customer experience developing professional applications and in third-party application maintenance in a working relationship that began in 2008.

The challenges

Develop a progressive insurance calculator to offer Fédérale Assurance customers a new product with the aim of ‘zero printing’.

Ensure maintenance and assistance for existing application software.

Outsource the helpdesk

Find complementary IT resources

The results

  • Progressive solution developed in DotNet

  • The migration journey towards Agile was greatly eased

  • Outsourcing the helpdesk (levels 1 and 2)

  • Over time, we have built a stable relationship and NSI has become a highly-appreciated IT partner, also among users.  A partner that understands our challenges and our strategy; with a very pragmatic approach.

Solutions

  • Customised development
  • Helpdesk levels 1 and 2
  • Professional Services (availability of experts)

Technologie(s)

  • DotNet

  • Sharepoint

Other customer reviews...

A tailor-made solution for the world of insurance

Marc Bouillon, CIO at Fédérale Assurances shares his customer experience for the development of business applications as well as for third-party application maintenance. A collaboration that started in 2008.

Real partnership with NSI

For many years we have been continuously developing our management solution. Lately, emphasis has been placed on electronic communications with customers and suppliers

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