Our Service Desk manages the incidents that have been detected by our Emonitoring tools as well as the direct requests from our customers either by email or by phone.
The Service Desk analyzes and ensures a rapid diagnosis in order to solve them as efficiently as possible. When the resolution is too complex or needs too much time, the Service Desk plans an intervention, either on-site or remotely.
The Service Desk ensure the quality of the monitoring, whatever it is, until it is completely resolved.
Technical knowledge :
Send your application to :
Recrutement@nsi-sa.be to the attention of Eloïse Mardaga.
Do you want to keep informed about new posts?
Sign up and you will receive them by mail.