NSI recrute : Support Engineer (H/F)

To join our team located in Awans (Liège) or Braine-l’Alleud, NSI is looking for a Support Engineer.

Your mission

• Our Service Desk manages the incidents that have been detected by our Emonitoring tools as well as the direct requests from our customers either by email or by phone.
• The Service Desk analyzes and ensures a rapid diagnosis in order to solve them as efficiently as possible. When the resolution is too complex or needs too much time, the Service Desk plans an intervention, either on-site or remotely.
• The Service Desk ensure the quality of the monitoring, whatever it is, until it is completely resolved.

Your profile

Technical knowledge :

• You have an excellent knowledge of Windows
• You are familiar with Microsoft Office applications
• You master the Network technologies: TCP-IP, WiFi, Firewall, VPN, ...
• You globally understand the fundamentals of a Service Desk

You are the talented colleague we are looking for if …

• You have minimum 1 year experience as IT Support for companies
• Computing is your passion for a long time
• You are persistent, rigorous, autonomous and methodical
• You appreciate human contacts and teamworking
• You are fluent in French and Dutch (mandatory). English is also required.

NSI offers you :

• A Permanent contract with a real challenge in a fast growing group
• A salary in line with your competencies
• Interesting projects with fascinating technologies in united and dynamic teams
• The ability to permanently develop your technical, functional or management skills.